Shop closed? -Live Shopping with your customers

Sales associate in-store video chatting with customer online

Engage with your customers from your store during COVID

With the brick-and-mortar stores closed you as a retailer might not only experience losses, but also discover that your customers are especially missing out on the personal advice and the emotional touch from your experienced sales associates. With our store interaction solution we help to bring the in-store experience back and satisfy your customers needs for personal advice despite the physical distance. You can advice our customers individually with voice, text and video chat directly from your local brick-and mortar store to their living room. This will help you to safe your customer base and your sales.

More Fulfillment Options from Store Pickup to Online Delivery for our store

The Corona Pandemic has especially hit our industry hard, at one point we had to close our stores completely. To avoid losing our customers, online ordering and delivery has become a necessity for us. With mPocket we turned our four brick-and-mortar stores into an online and delivery business and thus enable our customers to order, engage and shop conveniently from our store – online​.

(R. Hamaty, Shopmanager Bottle Shop)

Digital menu and delivery
Digital menu and delivery

More Fulfillment Options from Store Pickup to Online Delivery for our store

The Corona Pandemic has especially hit our industry hard, at one point we had to close our stores completely. To avoid losing our customers, online ordering and delivery has become a necessity for us. With mPocket we turned our four brick-and-mortar stores into an online and delivery business and thus enable our customers to order, engage and shop conveniently from our store – online​.

(R. Hamaty, Shopmanager Bottle Shop)

customer support and interaction via chat

More customers reviews totally time-efficient for us with automated messages

We had to realize that customers prefer to search online before they visit our local store. Especially online customer reviews enhance the visibility online, but it is very time consuming to ask for reviews and monitor them besides our daily work. With the help of  the brand interactions by mPocket we can motivate our customers interactively and automated to more reviews online. Moreover, we can react and monitor reviews from different platforms in one inbox.​​

(S. Steurer, Steurer Automobile)

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