Attract & engage with customers already online
Provide your customers the possibility to contact you via messenger to reserve or to buy your products to increase your customers satisfaction and sales.
More overview & productivity
With mPocket your team gets an overview of customer requests and upcoming customer reminders and can easily assign & schedule requests and tasks to others. Manage your internal communication with mPocket as well – you’ll be more productive as a team and win even more customers.
Less effort with one inbox
Logging in to FB, IG, Google and other inboxes is no longer necessary. From now on you only need your mPocket app to receive all your customer requests centralized in one place. Save time and never miss any customer request with notifications.
Personal advice for more sales per customer
With mPocket all your team members receive the same customer information at a glance and can provide personalized advice and engage with customers based on the same understanding for more satisfied customers.
The mailbox for your customer messages
With the automatic reply function, you will never miss a customer request online while you are advising another customer in store.
More features for more customers
All your to-dos at a glance
Video Chat Consultation
Personal consultation on-site via video chat
Answer FAQs automated
Save time and answer frequent questions automatically
Detailed customer profiles
Customer profiles are created and supplemented with data from social networks
What retailers say
“Digital Sales Channels like Social Media have to become an integral part of our everyday lives – especially in brick-and-mortar retail. Over the last couple of years the shopping behavior and customer expectations in the retail industry have changed fundamentally. The majority of todays’ customers start their shopping journey online – long before they enters a store. A lot happens online on all sorts of platforms, like Google, Facebook, Instagram and especially local search. These “digital shopping windows” are like new revenue channels. It is crucial for us as brick-and-mortar retailers to be present and visible.”